Something broken, a question about your subscription, or a request about your data — write to us and you will get a person, not a ticket number.
Email is the fastest way. Tell us your iOS version and what you were doing when it went wrong; it usually saves a round trip.
We answer within 3 business days.
Subscriptions are billed by Apple, so they are cancelled in your Apple Account: open Settings, tap your name, then Subscriptions, and pick Kamae Coach. Cancelling at least 24 hours before the end of the current period stops the next renewal.
From inside the app, in Settings. Deleting removes your account and the training data attached to it — it does not merely deactivate it.
Yes. That is the reason the app is native rather than a web page. The interval cues are scheduled on the audio clock ahead of time, so they land on time even when the screen is off and the phone is in a bag.
No. The timer, your statistics, your planning and your ratings are free and always will be. A subscription only buys more AI-generated workouts.
If you turn the sync on, finished workouts are written as boxing sessions, and your weigh-ins are read and written. The sync is off until you enable it, and you can revoke it at any time from the Health app.